We are always asked by potential clients - Why Alchemist? Why Outsource? What makes you special? These are questions that most businesses are asked and I thought I would put down a few of our answers in this week’s blog. Beside the standard answers – ‘we can save you money!’ Which let’s be honest every business in the world claims this, so I thought I would give you a bit more and explain why I believe we are the best IT company around for Small to Medium local business.
Benefit from access to a whole team not just one or two people - When you have in-house IT support you will perhaps get the benefit of one or two IT people – when you outsource your IT to Alchemist you get the benefit of our entire team’s knowledge and skills which total over 50 years of IT experience. We can give you advice on keeping up to date with the break-neck speed which technology moves and ensure you stay ahead of your competition.
Gain access to extremely wide and specialised skills set - With our large team of diverse engineers there are very few IT problems they have not come across during their many years of IT experience this can benefit your business greatly. We can offer you a very high level and large skill set from simply setting up a wireless network or installing a VoIP phone system to extremely complex high-end IT solutions.
One Stop Shop - Our services are so varied now that we can provide you with all your business IT & Communication services - Broadband, Phone System, System Support, Spam Filters, Back-Up and much more meaning that we are the only company you need to deal with for all your business IT & comms needs. If there are any issues and calls need to be made to external companies we will deal with these for you – ensuring your attention is 100% on your business 100% of the time.
We help your business grow - When you have an IT issue it is so problematic and disruptive for all your staff. Your management team will probably have to get involved in trying to fix the problem, they may have to phone several companies and hotlines trying to find a solution to the problem – wasting your time and the time of your staff. With Alchemist you simply pick up the phone and call us, we will respond quickly and do everything to ensure that your team are back up and running again as quickly as possible.
Established Track record - Alchemist was founded in 2003 by 2 well respected local guys and has always had an outstanding reputation in Dumfries and Galloway as one of ‘The’ IT companies in the region to provide your business with a professional, friendly and knowledgeable service. This has continued and grown further since opening our Glasgow office in 2007. We still have many of the same customers today that we had when the business first started almost 8 years ago – which we are very proud of.
Last but by no means least - We're brilliant and can save you money 